Refund policy
REFUND POLICY – Aureon
We offer a 30-day return policy from the date your order is delivered.
To qualify for a refund, products must be unused and returned in their original condition. If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.
Refunds are issued back to the original payment method after the returned item is received and inspected. Shipping costs are non-refundable unless the item was incorrect or damaged upon arrival.
TERMS OF SERVICE – Aureon
By accessing or using the Aureon website, you agree to follow our terms and conditions. All products and services are subject to availability and may be updated or changed at any time without notice.
We reserve the right to refuse service to anyone for any reason. Prices, product descriptions, promotions, and policies may change without notice.
By placing an order, you confirm that all billing and shipping information provided is accurate and complete.
SHIPPING POLICY – Aureon
Orders are processed within 1–3 business days.
Estimated shipping times:
• United States: 3–7 business days
• International: 6–12 business days
Tracking information will be emailed once your order has shipped. Delivery delays may occasionally occur due to holidays, weather, or carrier issues outside our control.
CONTACT INFORMATION – Aureon
Support Email: support@aureon.com
Customer support is available Monday–Friday.
Average response time: 24–48 hours.